Testimonials
I have partnered with Graham for over 10 years and I have to say he is one of the best in the industry. His attention to detail ensuring that he over delivers on the client expectations, and guaranteeing, no matter the size of the order, it is the utmost importance to him. I highly recommend utilizing Graham and his True North Team for any of your promotional product's needs.
I have been working with Juliana for the past year for our promotional products. I really think she is awesome at informing and providing the best options possible. She is really responsible and helpful. I just think of her whenever I need a promotional product and she is creative with great ideas. So happy to know her and totally recommend her to all business owners.
Major Accounts is proud to partner with True North Incentive Group for all our swag and branding needs. It has been a pleasure working with the True North team! They have been amazing and always exceed expectations.
We highly recommend them to cross-functional teams knowing they are a company we can truly depend on. Once again, thank you for your outstanding efforts and we look forward to your continued business.
The True North team is pleasure to work with. No matter how large or small my order is, or how odd or rushed my request is, I always get the same exceptional and personalized service! Thank you Adam for 10+ years of fabulous service!
Graham is a clear, logical, creative thinker and patient. Graham is precise and detailed in his business dealings and always a pleasure to work with and talk to. Graham is eager to satisfy the needs of the client with consultation, services and products.
Graham is a very detailed, innovative and solution oriented account manager who has provided a high level of tailored customer support for me over the past 4 years. He is able to take a program from conception to execution with a great deal of support throughout the process. Very easy to work with and works well within guardrails of any budget. I'd highly recommend Graham for any marketing support you may require. Thank you Graham - looking forward to continued partnership.
For many years, True North has been my trusted partner, and when I joined my current organization, introducing them was an easy decision. Their impact has been so remarkable. My partner has relied on their expertise for even longer—not only for branded merchandise, but also for sophisticated incentive and rewards programs powered by custom microsites and curated prize experiences. What sets True North apart is their unwavering commitment to excellence. They consistently transform ideas into reality, anticipate needs before they arise, and deliver solutions that exceed expectations. Every project is approached with creativity, professionalism, and a genuine desire to help their clients succeed—all while maintaining highly competitive pricing. In a crowded marketplace, True North stands out as a true extension of your team. If you're searching for a partner that combines innovation, reliability, and exceptional service, your search ends here. Connect with True North today—you’ll quickly discover why so many of us continue to trust them year after year.
- Tech Company
Lisa Mayers has been an absolute pleasure to work with. She consistently goes above and beyond to deliver the best possible giveaway options, always sourcing high-quality ideas at competitive prices. Her turnaround time is incredibly efficient, which makes a big difference when working on tight timelines. Beyond her professionalism, Lisa is genuinely friendly, approachable, and easy to communicate with, which makes the entire process smooth and enjoyable. She is responsive, reliable, and always willing to help find the right solution. I truly appreciate her hard work and dedication, and I look forward to continuing to work with her in the future.
- Tech Company
Lisa is fantastic to work with! She consistently provides outstanding customer service and always sources high-quality items that my clients love. I'm grateful for our partnership and would highly recommend her to anyone looking for exceptional service and great products.